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Customer Satisfaction Survey

Thank you for being our valued customer. To enhance our commitment towards continuous improvement, we always value your feedback. Our Senior Management Team would be grateful if you could take a few minutes to complete our customer satisfaction survey. Your recommendations, concerns, questions, and praise are much appreciated and will be handled in the strictest confidence.

Full Name:
Company Name:
Title:
Location:
Email Address:
1. What is your overall satisfaction rating with our company?




Please tell us why you feel that way:
2. How likely are you to recommend our services to a friend or colleague?




3. Please rate your level of satisfaction with our local management in the following areas:
Responsiveness




Professionalism




Understanding of my needs




4. How would you rate the cleanliness of the facilities in which we conduct business for you?




5. How satisfied are you with our customer service?




6. How would you rate communication between your organization and ours (operations, etc.)?




Please provide any additional comments about how we can improve your satisfaction with our services:
7. Are there additional services that you would like us to provide?

If yes, please describe:
8. May we contact you about any of your responses?

Your contact information, if applicable: